Or maybe I should say, why do they hire stupid, lazy people to work there? Or maybe the people weren't as stupid as they acted, and they really weren't given the proper tools to help the customer.
My story:
We stopped at Lowe's tonight and we decided to ask about my cousin's gift registry. I looked at it a couple of days ago at Lowes.com, but I'm out of ink. I thought the store could print it for me.
Well, first the dumb girls behind the counter discussed the ending of the registry program and how they thought it was already over. They finally figured out that I was right, and the program is still alive. Then they looked up my cousin's name on one of the registers and found the listing, but they couldn't print it. So, they go back to the desktop and ask me for my cousin's phone number. I don't have her phone number. So I say, "I don't have her phone number. I looked it up online under her name." Then the lady smarts off at me, saying, "Well our system is different than the website." So, get online, bitch. I didn't say that. I just said that we'd have to buy them something somewhere else, and we left. I know they have a garden hose on their wish list, so I'll just look up the specs and buy one someplace else. From the very beginning with those chicks, it was like I was interrupting them, and they just didn't want to help me. That's the attitude I got, anyway. In this economy, they ought to have been falling all over themselves to try to make a sale and keep the customer happy.
But on to more pleasant topics, like the chance to win a 8GB iPod Shuffle. It's a promotion over at Debt Relief Place. It's a company that's in the business of helping people get their debt under control. They also have a handy debt calculator. Check it out and enter to win!
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